STUDYORBIT SUPPORT

How can we help?

StudyOrbit 3.0 is built for iPhone and iPad. Core study data stays on your device, and no account is required. If something does not work as expected, contact us and include only the details you are comfortable sharing.

Contact support

Email support@nawaeurope.com. Helpful details can include your device model, iOS version, StudyOrbit version and build number, the screen you were using, and the steps that led to the problem. Please do not send passwords, private school records, or sensitive documents.

Email support

For technical help, accessibility feedback, privacy questions, or account-free data controls.

Quick checks

  • Update StudyOrbit and iOS to the latest versions available for your device.
  • For reminders or optional news and offers, review StudyOrbit in iOS Settings → Notifications.
  • For camera scanning, review StudyOrbit in iOS Settings → Privacy & Security → Camera.
  • If a focus session is active, reopen StudyOrbit before force-quitting or restarting the device.
  • Export any information you want to keep before using Delete All Study Data.

Privacy and data choices

StudyOrbit’s core records are local to your device. You can disable optional promotional notifications, dismiss in-app announcements, export local records, or delete them from Settings. Read the Privacy Policy for full details.

Support never needs your Apple ID password, device passcode, notification token, or StudyOrbit administration password.